TERMS OF SERVICE

Welcome to the official website of kwesiorahome.com. Please read the following terms carefully before using this website and purchasing our products. By using this website, you agree to all of these terms.

I. Website Use
You must be at least 18 years of age to use this website or make any purchases.
You agree to use this website only for lawful purposes and not to engage in any fraudulent, infringing, or destructive conduct.
We reserve the right to modify or terminate the website at any time without prior notice.

II. Product Information
We strive to ensure the accuracy of product images, descriptions, and pricing, but slight variations may occur due to display devices or lighting.
All ceramic products are handmade or semi-handmade, fired at high temperatures. Slight variations in color and texture are normal.
We reserve the right to modify, update, or remove products from our shelves at any time.

III. Pricing and Payment
All prices are in US Dollars (USD) and exclude taxes and shipping costs (unless otherwise stated).
We accept payment methods including credit cards, PayPal, and other third-party payment services.
In the event of pricing errors or payment anomalies, we reserve the right to cancel the order and provide a full refund.

IV. Orders and Shipping
After placing an order, please confirm the correct delivery address. Any loss of a package due to an incorrect address is the buyer's responsibility.
International orders may incur customs duties, import taxes, or other fees, which are the buyer's responsibility.

V. Return and Exchange Policy
If a product is damaged or has quality issues within 14 days of receipt, please contact our customer service team.
Returns must be in its original packaging and unused condition.
Marketed items are not returnable.
We will issue a refund within 5 business days of receiving and verifying the returned product.

VI. Intellectual Property
All content on this website (including text, images, designs, trademarks, logos, etc.) is the property of this website.
Unless authorized, any individual or organization may not reproduce, republish, distribute, or use it for commercial purposes.

VII. Disclaimer
We are not responsible for losses caused by network delays, third-party service interruptions, or force majeure.
All products are sold "as is." We assume no responsibility for damage caused by improper use.

VIII. Limitation of Liability
To the fullest extent permitted by applicable law, we assume no liability for any indirect, incidental, or consequential damages arising from the use of this website or the purchase of products.

IX. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of California, U.S.A. Any disputes arising therefrom shall be submitted to the courts of competent jurisdiction in Los Angeles, California.

X. Modifications to Terms
We reserve the right to modify these Terms without prior notice. Updated versions will be posted on this page and will be effective from the date of posting.